Hospitality Information

Food Safety Rating Programs on the Rise

Many councils and government departments around the country are instigating rating programs for restaurants and other food service outlets. In NSW the Scores on Doors trial began earlier this year. The program provides a ranking to each outlet: A is Excellent, B is Good, C is Acceptable and P is Pending.

The scores provide consumers with an understanding of how food service businesses comply with food safety and hygiene requirements.

In Brisbane the EatSafe program has also recently been introduced. The rating is based on an assessment of the business’s food safety management practices with a simple star system where 5 stars is excellent and zero stars is non-compliant.

These scoring programs are in addition to the Name and Shame program that operates in NSW by the NSW Food Authority. This program actively names food service businesses on a dedicated website outlining the offences discovered.

Bosca Trading can assist businesses in ensuring they are fully compliant with all food safety and hygiene requirements with an obligation free site assessment and recommendation. We have a range of products that offer cleaning and sanitising properties to ensure your business is compliant with all food safety and hygiene requirements.

Shame signs to clean up dirty restaurants |

An interesting article on about Naming and Shaming dirty restaurants. If you have any doubts about the cleanliness of your eatery, give us a call, one of our qualified representatives can drop by and give you and on the spot assessment…

Shame signs to clean up dirty restaurants |

Hygiene Hell

Reporter: Rodney Lohse
Program: Today Tonight
Broadcast Date: August 30, 2010

A hygiene blitz has named and shamed Australia’s restaurants caught preparing food in filthy conditions.

The eateries use out-of-date ingredients and their premises are infested with pests. It’s no wonder councils around the country are cracking down on hygiene with repeat offenders firmly in their sights.
Especially when you consider that of the 5.4 million Australians poisoned by bad food every year, 120 will die.
One of Brisbane’s most popular hotels, The Fox, was found to be infested with cockroaches and maggots – rotting meat was found festering at room temperature.
A hot bread shop was found using its kitchen as a garage for a bike. The floor was used as storage space for cooking equipment.
Brisbane’s Buffet Garden has also been named as failing to meet hygiene standards along with the K and K Fresh Food Market.
One Asian food house was caught washing containers of raw meat in its own hand basin.
Mice faeces were found on equipment in Kim Than’s hot bread shop – the equipment had not been washed in months.
And poor hygiene is not only limited to small restaurants. Surprisingly, some of the biggest names on the retail landscape have come under the microscope.
A McDonalds outlet in Minto, NSW, was penalised this year for harbouring maggots and failing to keep the restaurant clear of garbage.
In a statement, McDonalds told Today Tonight the hygiene issues were “rectified immediately” and that such situations were a “rarity”. They added hygiene and food safety was of the highest priority to their business.
In a Sydney Dominos outlet authorities found cockroaches were rampant. A KFC outlet in Sydney’s south has recorded eight guilty convictions since 2007 in relation to cleanliness and hygiene. Another KFC had live cockroaches on its premises.
They’ve been named along with other offending restaurants on a central register, part of the NSW Food Authority’s fight against unsafe food practices.
The site has attracted four million hits since it opened two years ago.
Primary Industries Minister, Steve Whan, says the list doesn’t discriminate. Big or small, the reputations of restaurants and eateries everywhere are on the line.
Brisbane City Council have had enough. Lord Mayor Campbell Newman has declared war on dirty restaurants.
“I think it’s disgraceful that people would be so cavalier in the way they treat their customers. It’s really out of step with community standards – that’s why we’ve determined this new scheme to help industry lift their game,” Mr Newman said.
“The good thing though is that we’ve caught those people and they are a small minority.”
Brisbane will soon have a points system introduced to help diners know which restaurants, cafes, and food outlets are practising the highest standards of food safety handling.
A Dominoes restaurant in Mount Gravatt in Brisbane was found guilty of 20 breaches of the food act. The breaches, which occurred in 2008, included 20 to 25 cockroaches observed in the store’s preparation area, more cockroaches and cockroach eggs under a bench and more in the cold room and other areas.
But the Council fines paled in comparison to Dominoes action – they sacked management.
CEO of dominoes, Don Meij: “We have a zero tolerance of anything that has to do with food safety – we have a very high standard – a strong program to reinforce that. We have a zero tolerance policy to anything that might happen that’s unsafe in anyway in our business.”
In one case, a cockroach was found in a meal. The only visible cockroach trap was under a desk in an office and that trap was found to be full of dead cockroaches.
In Melbourne, takeaway lovers are eating blind. In that city there is no name and shame list.
But the department of health is working on it – the Food Act is undergoing changes so a register of convictions will be available in six months.

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Fines & shame for flithy eateries

Fines & Shame for Filthy Eateries

In the past 30 days, 140 food businesses around NSW have been placed on the name-and-shame register.

Fines & Shame For Flithy Eateries

“In the past 30 days, 140 food businesses around NSW have been placed on the name-and-shame register.”

How does your business rate?

True Blue Chemicals is a leading supplier of cleaning, maintenance and hygiene solutions for the hospitality industry.

Contact us for an obligation free assessment to ensure compliance of cleaning, sanitising and maintenance of your site.

Article Transcript

A cluster of eateries in Sydney’s CBD has been slapped with fines totalling $30,000 for hygiene offences including having live cockroaches, rodent droppings and human hair in the kitchen.
The appalling state of the four lunchtime takeaway outlets in the busy Hunter Arcade on Hunter Street has startled hygiene inspectors and will refocus state government efforts to improve food health in NSW.
Food hygiene inspectors from Sydney City Council discovered a series of health breaches at the Asian eateries where the rush to feed thousands of city workers appears to have taken priority over event the most basic hygiene measures.
Inspectors found Pho Ha Noi Vietnamese Noodle Soup, Hong Hai Noodle Bar, Top One Kitchen and Khwan Thai all failed to comply with hygiene standards – even after previous warnings to clean up their act.
Pho Ha Noi was prosecuted twice for multiple failures to comply with the Food Act, including storing prepared food just centimetres off the floor, and issued with fines totalling $8050.
Hong Hai Noodle Bar was issued with three prosecutions and fined $7250. Inspectors observed live cockroaches in the kitchen.
Top One Kitchen was fined $3800 and Kwan Thai $1700.
All four businesses will be placed on the NSW Food Authority’s name-and-shame list today.
The woeful state of the kitchens will be a shock for city workers who assume that the CBD outlets, with their more expensive menus, would be cleaner than some suburban restaurants.
In the past 30 days, 140 food businesses around NSW have been placed on the name-and-shame register. Of those, 10 were in the Sydney CBD.
The Primary Industries Minister, Steven Whan, said the name-and-shame list, maintained as a partnership between the state government and local councils, had proved an effective measure in raising hygiene standards.
“The vast majority of Sydney and NSW businesses do the right think and to protect these businesses and consumers we will continue to expose the prosecute those who flout the law,” he said.
The NSW Food Authority recently began trials of a new ratings system, dubbed “scores on doors”, which will give consumers a new level of clarity when choosing to patronise any of the state’s 20,000 registered food outlets.
The scheme will enable restaurants, cafes and takeaways that submit to scrutiny by hygiene inspectors to display a simple A, B or C rating as a guide for customers.
The Food Authority is also targeting food outlets that spread colds, flu and stomach viruses by forcing their employees to work while they are sick.
A hotline has been set up to dob in offenders.